Frequently Asked Questions
Everything you need to know about your Press Coffee experience.
How long does shipping take for freshly roasted beans?
We roast our beans in small batches to ensure maximum freshness. Orders are typically processed within 24-48 hours and delivered within 3-5 business days via standard shipping.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and Canada. We are working on expanding our logistics to provide global shipping in the near future.
Can I return coffee if I don't like the taste?
As coffee is a perishable food item, we cannot accept returns on opened bags. However, if there is a quality issue or your order was damaged, please contact us within 14 days for a replacement or store credit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
How should I store my coffee to keep it fresh?
For best results, store your coffee in a cool, dark place in an airtight container. Avoid the refrigerator or freezer, as moisture and odors can compromise the flavor profile.
Can I modify or cancel my subscription?
Yes, you can manage your subscription at any time through your account portal. You can skip a delivery, change your frequency, or cancel your subscription with no hidden fees.